The Road to Hell is Paved with Good Intentions and Assumptions.
November 20th, 2008 Nina NicholsI wonder how many errors in business - or in most any relationship - have occurred because someone “assumed” that someone else had it covered. Do any of following examples sound familiar?
- The car had on its blinker so I assumed it was turning.
Crash.
- We only sell alcohol to adults.
But officer, she looks older, plus she said she was 25.
- Hand me the tickets.
I thought you had them.
- Where’s the camera?
I thought you brought it.
- The ad was printed with misspellings.
I assumed that spell-check would catch that – or the printer. After all, what kind of printer is he anyway?
- The invitation had the wrong date.
I thought that’s the date you told me.
- The milk was expired.
They should only sell items that are not expired. I shouldn’t have to check the date.
If you “shouldn’t have to check it,” that’s a sure-fire sign to double-check it. Read more »